1. The automated machine doesn't pick up and it rings like 20+ times before I figure I should hang up
2. When given options, I'm only allowed to renew my prescription, report an emergency, or get directions
3. When calling back THE SAME NUMBER and AFTER IT CONNECTS TO THE MACHINE, I am given a SEPARATE LIST of options, including staying on the line to talk to a person, but when I'm connected to the office, nobody picks up
4. When someone does pick up, they tell me... EVERYONE IN THE OFFICE IS OUT TO FUCKING LUNCH
I MEAN I AM SERIOUSLY SUFFERING HERE. MY FUCKING LUNGS ARE FILLING WITH PHLEGMY LIQUID AND THE SINUS HEADACHES ARE KNOCKING ME OUT LIKE EVERY AFTERNOON. IF I DON'T GET SOME KIND OF HEADACHE MURDERING MEDICATION AND/OR A RESCUE INHALER RIGHT NOW, I'M SERIOUSLY GOING TO DROWN IN MY OWN BODY FLUIDS.